Microsoft NCE -New Commerce Experience


What is it? – A new way that Microsoft is doing its billing for their licenses from 1 March 2022

What is changing? – The most important change for you and the one that you will notice is that licenses will only be provided on a 12 month term and not month by month (the same principle as a mobile phone contract)

Can I cancel licenses in the 12 month period if staff leave or we need to reduce numbers of licenses? – No not until the license renewal date

Are all licenses effected? – Yes all M365 and D365 and Azure are all part of the New Commerce Experience

Is there a way to not go to onto the NCE? No. This is has been forced by Microsoft

Can I reassign a license to another member of staff? – Yes you can move licenses to another user when you have staff changes. The only issue you may have is that you cant create your new person until the old account has been deactivated however we are here to help work around these issues.

Can I move licenses from my tenant to a new one? – No licenses are not moveable from one companies tenant to a new or different one.

Can I still buy Licenses on a month by month basis? – Yes but the flexible licenses are 20% more expensive.

Can I increase licenses during this time? – yes you can add additional licenses that then run on their own 12 month contract

Can I mix flexible and standard licenses? – Yes

When does this take effect? – We are starting to roll this out to our clients from January 2022.

Can I get more flexible licensing by using my own credit card? – No, direct billing has the same restrictions as the above

In addition to the New Commerce Experience (NCE) Microsoft have announced a price rise from the 1st March 2022 for Microsoft 365 Business Basic, Microsoft 365 Business Premium, Office 365 E1, E3 and E5, and Microsoft 365 E3.

If you would like more information on this or would like to speak to one of our team please get in contact with us via your usual method, email Teams phone etc.

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