In your broadband kit, you will get:

1.) A wireless router and power supply

2.) A microfilter filter for your phone socket

3.) Broadband DSL cables

How to set up your new wireless router

If you’ve had broadband before, you may already have a modem or filters plugged in. You won’t need these for your Nebular Cloud broadband service, so you can unplug them.

1. Place your router – to get the best speed from your broadband, connect your router to your master telephone socket. The distance between your router and connected devices can affect the Wi-Fi signal strength. So can walls, floors, and electrical equipment.

2. Connect your router to the network – your phone socket type determines whether you’ll need to use a filter to do this. Some sockets have one socket for phone and another for broadband so you can plug a DSL cable (the cable with grey connectors in your broadband kit) straight into it. Others only have a single phone socket to share for phone and broadband. With these you’ll need to use the supplied filter (also known as a splitter) to connect your phone and router at the same time.

3. Connect your landline – again this depends on the socket type you have. You’ll either connect your phone directly into the socket or via a filter.

4. Plug in your router – plug the power adaptor into the wall and the other end into the power socket for the router itself.

5. Switch on your router – use the on/off switch at the back of the router to turn it on. The lights should flash then show solid green. This means the broadband and Internet are connected.

What type of master socket do I have

Single or standard socket

If your master socket has a single socket, then you will need a micro filter. You’ll need one of these on every phone socket that has phone or broadband equipment plugged into it.

A microfilter allows your broadband to work on the same phone line at the same time as your phone service. Equipment that needs a microfilter includes your router, phones, answer machines, digital TV boxes and alarm systems.

Double or pre-filtered socket

If you have a double socket, your phone line is already split between phone and broadband. That means you don’t need a microfilter. You must always plug your broadband router into the master socket. It won’t work if you plug it into another socket or extension.

Wirelessly connecting to your router

To connect wirelessly to your router, you can use the Wi-Fi key card in your broadband box or the WPS button.

Using Wi-Fi key card

1. Check the power, internet, WLAN and DSL lights are green.

2. You’ll need the network name and wireless key, both of which are printed on the back of the router.

3. On the device you want to attach to your Wi-Fi, open up the Wi-Fi settings. Browse the networks until you find your network name.

4. Select the name and enter the wireless key. You should then be connected.

Using WPS button

There is a button on your router called a WPS (Wi-Fi Protected Setup) button. This allows you to connect a device without the wireless key, but it only works for one device and only for a limited time. The button is on a side panel and shows two arrows together in an oval shape. There’s also a light on the top of your router with the same symbol. When this light is flashing or solid, the WPS is active. When there’s no light, it’s inactive. There are a couple of ways you can use it. If the device you want to connect has a WPS button as well, just press the button on it and the router to link them up. You may be able to attach a computer or other device. Press the WPS button on the router and choosing the network on your PC etc. Not all devices will be set up to connect to the Internet via WPS however.

Router configuration – keep it switched on

Over the next 10 days or so your router will be configuring. This means it’s adjusting to give you the fastest reliable broadband connection. So, make sure to leave your router turned on.